Refund Policy

At CKRET, we are committed to providing premium skincare products crafted with quality and care. Due to the nature of our products and for hygiene and safety reasons, all sales are final.

By placing an order with CKRET, you acknowledge and agree to the terms of this Refund Policy.

No Returns or Refunds

All purchases made through CKRET are final.

We do not accept returns, exchanges or offer refunds for:

Change of mind

Incorrect product selection

Dissatisfaction with personal preference

Opened or used products

Allergic reactions or skin sensitivities (we recommend reviewing the ingredient list and performing a patch test before use)

Damaged or Incorrect Items

If you receive a product that is damaged during shipping or you receive the wrong item, please contact us within 48 hours of delivery.

To help us review your request, please provide:

Your order number

Clear photographs of the product

Photos of the shipping package

A brief description of the issue

If we determine that your claim is valid, CKRET may, at its discretion provide a replacement product or another appropriate resolution.

Order cancellation

Orders are processed promptly to ensure timely delivery.

Once an order has entered processing or had shipped, it cannot be cancelled, modified or refunded.

If you need assistance, please contact us as soon as possible after placing your order, and we will do our best to help if processing has not yet begun.

Shipping Costs

Shipping charges are non-refundable except where required by applicable law or if the error was caused by CKRET.

Chargebacks

If you have any questions or concerns about your order, we encourage you to contact us first so we can work towards a resolution.

Initiating a chargeback for reasons inconsistent with this Refund Policy may delay the resolution process while the payment provider reviews the claim.

If you have any questions regarding this Refund Policy or your order, please contact us support@ckret.co

CKRET

Refund Policy

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