At CKRET, we are committed to delivering your order with care, efficiency and exceptional service. Please review our Shipping Policy before placing your order.

Order Processing
Orders are processed Monday through Friday, excluding weekends and holidays.
Most orders are processed within 1-3 business days after payment has been successfully received.

During product launches, promotions or holidays, processing times may be slightly longer.

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Shipping Times

Estimated delivery times begin after your order has been processed.

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Standard Shipping: 3-7 business days

Expedited Shipping: 2-3 business days (if available)

Express Shipping: 1-2 business days (if available)

Delivery times are estimates and are not guaranteed.

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Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, selected shipping method and order weight.

CKRET may occasionally offer free shipping promotions. Any applicable terms will be displayed during checkout.

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Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information so you can monitor your delivery.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

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If an incorrect or incomplete address is provided, shipping delays or additional shipping charges may occur. CKRET is not responsible for orders delivered to an address provided incorrectly by the customer.

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Lost, Stolen or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the carrier’s responsibility

CKRET is not responsible for packages that are:

Lost after confirmed delivery

Stolen after delivery

Delayed due to weather, carrier issues, customs or other circumstances beyond our control

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If your package appears lost in transit, please contact us and we will do our best to assist you in working with the shipping carrier.

please contact: support@ckret.co

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Damaged Orders

If your order arrives damaged:

Contact us within 48 hours of delivery

Include your order number

Provide clear photos of the damaged product(s) and packaging.

We will review your request and work towards an appropriate resolution.

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International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees or other charges imposed by their country’s customs authorities.

CKRET is not responsible for customs delays.

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Order Changes or Cancellations

Orders begin processing quickly.

If you need to modify or cancel your order, please contact us immediately. While we will make every effort to accommodate your request, we cannot guarantee changes or cancellations once order processing has begun.

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